FREQUENTLY ASKED QUESTIONS
We have an 8 Week Buy Back Policy. We are happy to buy back any un-used stock tiles and sundries returned within 8 weeks of purchase in a re-saleable condition, with the original sales receipt.
Most glazed tiles and porcelains do not require sealing. We would inform you of any peculiarities associated with specialist finishes that may need attention.
Natural Stones and Terracotta are porous products and will require sealing. Sealing and maintaining your tiles is easy so long as the initial guidelines we suggest are carried out.
No problem, we stock a simple under-floor heating mat which is easy to install and economical to run. Warm floors whenever you need them.
We have a small warehouse adjacent to our showroom where we stock a variety of our most popular tiles. If we don’t have your chosen tile in stock, we can order them in within 1-5 working days.
We stock a comprehensive range of adhesives, grouts and sundry products to cover most surfaces as well as Tile Backing Board and overlay mats.
We offer samples for all of the tiles we have on display. If we don’t have one to take away that day, we will happily order one in for you. All we ask for is a deposit on samples which is refunded upon return.
Yes, we will be happy to assist you with you calculations.
For a majority of our tiles, you can purchase whatever quantity you require.
We are open Monday- Saturday from 8.30am to 5.00pm.